Global Workspace Alliance
User-focused solutions for your global workspace needs

 

Since 2015, NSC srl is a Strategic Member of the Global Workspace Alliance (GWA).

Led jointly by Getronics and CompuCom, the Alliance combines the strength of local leaders to supply IT support to multinational companies around the world, delivering field and remote services in over 100 countries. Alliance members share common processes, methods and tools to ensure seamless delivery across regions.

By engaging with a member of the Alliance, international organisations can plug into an extended service network through a single business point of contact. This differs fundamentally from the locally sub-contracted resources used traditionally in many international IT service contracts: all alliance members work together to anticipate service requirements and to plan and manage resources accordingly. For the client, this results in simplified contract management, effective service evolution and responsive scaling to requirements.

 

Our mission

The GWA’s prime objective is to support global companies as they transition toward an increasingly mobile, connected and secure global workspace environment, enabling them to achieve their objectives by empowering satisfied and efficient employees.

 

Through persona-based and proactive workspace solutions, we give clients’ employees the customized tools they need to provide the best possible service internally to the business and externally to customers.

 

Benefits of working with the GWA

• A single point of accountability for flexible and collaborative access to a broad range of IT services

• A common toolset that gives partners and program managers complete visibility and transparency into the service delivery process

• Streamlined program management, interfaces, accountability and reporting for all aspects of service delivery

• Consistent service quality across all geographies

• Scalability to meet your changing requirements

• A unique focus on the user, which reflects in a more productive workforce, enhanced experience and customer satisfaction

 

Facts and Figures

• 38,000 total employees

• Marketing and operational presence in over 40 countries

• Onsite and remote support in 100+ countries, in 22 languages, 24/7

• GWA partners cover 80% of the global economy

• 9.9M Workspace Assets Managed

• 6M users supported

• Alliance partners span all regions and include: Getronics, CompuCom, SPIE, Connectis, Tecnocom, AGCN, Centric, InfoCare, S&T, Eire Systems, NSC and Topnew Info, among other leading IT players around the world.